Clinic Invoice Review

Occu-Med began its Clinic Bill Review service in 2006 as part of its service to ITT, a company charged with deploying employees to Iraq, Kuwait, Qatar, and Afghanistan for various major federal projects in that region. We have evaluated over 3,000 clinic invoices for pre-placement exams over this span of time and have been absolutely appalled at our findings: a) more than 92% of invoices were initially submitted with inaccuracies (wrong changes for tests performed, charges for testing not performed, duplicate billings); and b) worse, nearly all of the incorrect invoices were inaccurate in favor of the clinic.

Occu-Med requires the submission of an accurate invoice for payment to the clinic. We submit our invoices to the client as a single fee (as negotiated) for an exam—not as a series of charges for the variety of tests included in an exam. Clients have informed us that this service alone has literally saved days of staff time. Another client, upon learning of this billing trend, audited the pervious year’s invoices and was able to obtain a refund of more than $3,000 for exams that were overbilled.